Refund policy
Return & Refund Policy – Stryvify
At Stryvify, we want you to feel confident in your purchase. That’s why we offer a 30-Day Money-Back Guarantee on eligible items.
30-Day Money-Back Guarantee
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order. To qualify, items must be returned in their original condition, unused, and in their original packaging where applicable.
Eligibility for Returns
To be eligible for a return:
- The request must be made within 30 days of delivery
- The item must be in original condition and not damaged due to misuse
- Proof of purchase (such as an order confirmation or receipt) is required
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Final sale or clearance items
- Gift cards or digital products (if applicable)
Refund Process
Once your return is received and inspected, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within a reasonable timeframe. Please note that processing times may vary depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us as soon as possible with details and, if possible, photos. We will work to resolve the issue promptly.
Contact Us
For all return and refund inquiries, please contact us at:
stryvify@gmail.com
We are here to help and will do our best to ensure a smooth and fair resolution.